How it Works
-
Typically, the rental will be for up to 3 days. Unless specified otherwise, items that are not returned on the third day will be charged at half the total cost of rental each day that they are late.
-
If you, the client, are transporting the items, they must be in a covered vehicle. No open trailers or truck beds.
-
We can do it however you like, full service or DIY. If we do full service, we do the set up in the morning, then come back and clear the tables, scrape the food, and rebox and wash back at our place. If you DIY, you will have to set up everything, then after dinner clear tables, scrape, rebox, but we still wash back at our place. If you DIY, you can pick up and return to us, or we can deliver and pick up the day after.
-
You can also do a mixture of DIY and Full service. Many people like to do the set up the morning of the wedding, and then we come back in the evening to do the clearing tables, etc. Kind of a good mixture of DIY and full service!
-
We suggest that if you get full service, that you get some extra plastic plates, silverware, and cocktail napkins for dessert, if needed. That way, if guests don't get to the dessert table right away, we can still get out of your way soon after dinner!
-
A damage/secure-date deposit of 25% of the total rental cost will be collected, as well as a signed agreement, in order to secure your date. If we subsequently get another request for your date before you sign, you will be given first right of refusal. This deposit is nonrefundable if canceled within 6 months of the event. This deposit will be refunded after the event, minus any damages.
-
The total balance (not including the deposit) will be due 30 days before your event.
-
Changes in number of guests can be made (+/-10% difference from original) up to 30 days before the event.
-
Changes in color or type of item originally agreed upon can be made up to 90 days before the event. Adding new items will be based on availability.
-
If items are returned broken or deemed unusable or are missing, a fee of 5X the rental cost of that item will be deducted from your deposit. The deposit will be returned in full if there is no damage or missing items.
-
If we are asked to perform a service during the event that is not agreed upon ahead of time, we will charge $0.50-1.50 per place setting and take it out of the deposit. (ex: if we end up clearing the tables when it was not in the agreement)
-
If your wedding has a large number of guests and it requires more than one vehicle, this will be reflected in the delivery and/or pick up fee accordingly.
-
Many of our items are antique or of heirloom quality, and slight imperfections are normal, but we do our best to make sure it doesn’t deter from the overall beauty of the tablescape.
-
If there is an act of God or traffic issues and we are not able to deliver the items, you will be fully refunded, and we will not be held responsible for any further monetary damages.
-
If dishes are not ready when we arrive to pick up, an additional fee may be applied.
-
When a quote is submitted for your approval, you will have 2 weeks to confirm and lock in prices.
ABOUT US
We are two sisters from West Michigan. We have helped plan our children's weddings and know what a big undertaking it can be! We are here to help your event planning go smoothly and be something to remember. We work well under pressure, we enjoy planning and organizing life celebrations, and we have fun working with each other.